Shipping


During this longstanding world pandemic, we have done our very best to offer reasonable delivery options in terms of timing and pricing. We like most small businesses, are now faced with increased shipping costs and operational complications. As a result, our Ontario-Wide flat shipping rate has increased. We have maintained our $5 Local delivery flat-rate and now offer free local delivery on all orders over $50.

When stores are permitted to safely open, we offer local pickup at the Unwrapped Marketplace in Wortley Village. During stay-at-home and lockdown orders, this service is not available. 

An email will be sent to let you know when your order is ready. We will do our best to fulfill all orders (except for custom orders) within 5 business days.

London deliveries occur on Tuesdays and Thursdays each week, unless specified otherwise. DUE TO COVID, OUR LOCAL DELIVERIES ARE BY PORCH OR MAILBOX DROP-OFF. You will receive a confirmation email as soon as your order has been delivered.

Holiday volume may affect delivery times. 

DUE TO COVID, WE ARE UNABLE TO ENTER ANY BUILDINGS FOR DELIVERY. Orders going to a business or apartment building must be picked up at the front entrance.

Orders should arrive within 5-10 business days after being shipped. If you have any questions about a new or existing order, please contact us at mothermooseboutique@outlook.com.